City of Dreams Manila is the first integrated resort in PH to receive responsible gaming accreditation RG Check

March 31, 2022 Philippines Events & Announcements

THE 6.2-hectare City of Dreams Manila, located at the gateway of Entertainment City’s Manila Bay area, is a premier leisure and entertainment destination whose commitment to safeguarding the welfare and well-being of its gaming patrons is recognized by an international third party gaming accreditation, RG Check.

In April 2021, its parent company Melco Resorts and Entertainment sets a milestone as the first integrated resort operator in Macau and the Philippines to achieve the esteemed RG Check, with Its entire integrated resort portfolio in Macau and City of Dreams Manila receiving the certification.

RG Check is the gold standard and world’s most comprehensive and rigorous responsible gaming accreditation program that is developed by the Responsible Gambling Council (RGC) to meet or exceed all existing responsible gaming regulatory requirements. The accreditation, which is valid for three years, is reviewed by a prestigious and independent panel of responsible gaming specialists.

This achievement highlights the leadership commitment of Melco Chairman and CEO Lawrence Ho, who said: “Responsible gaming continues to be at the core of our commitment to society as we continue to offer the highest standards of service whilst striving to ensure the provision of a safe and fair gaming experience for all our valued guests. We are committed to the development and maintenance of a culture of responsible gaming in every jurisdiction in which we operate, respecting and fully cooperating with international government and gaming regulators.”

RGC CEO Shelley White commended Melco Resorts for “demonstrating their commitment to responsible gaming and being the first operator to achieve RG Check accreditation for venues in Macau and the Philippines.”

At City of Dreams Manila, Property President Geoff Andres drives the implementation of its Responsible Gaming (RG) campaign “Stay in Control” to help protect patrons from any adverse effects of gaming, through a dynamic RG Steering Committee which leads dedicated colleagues to actively implement an effective program with constant player education, colleague training, and best practices.