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SOFTSWISS accomplishes migration of online operator with over 1 million players in less than five hours

December 6, 2023 World iGaming & Gambling

In less than five hours, SOFTSWISS, a top provider of iGaming systems, successfully transferred a sizable online operator with over a million players to its platforms.

Because players had to be migrated to both the SOFTSWISS Sportsbook and the SOFTSWISS Casino Platform, the project was especially challenging.

The success of the transfer was attributed to the well-established methodology of the SOFTSWISS team, which took into account the views of users, businesses, and technicians. Technically speaking, the goal was to transfer a significant amount of data—roughly 100 terabytes—while carefully verifying integrity and security at every stage. There was not much downtime since the migration went ahead without a hitch.

Vitali Matsukevich, COO of SOFTSWISS, emphasized the technical challenge of sustaining a high customer demand throughout the transition. Because of their meticulous preparation, the team managed to maintain site functionality and a smooth launch even with the increase in player access.

The goal of player assistance was to make the gaming experience better. The team provided excellent player support and safeguarded passwords in the days after the changeover. Significant player feedback was obtained in order to implement updates as quickly as feasible.

Regarding the business aspect, challenges included efficiently transferring content without compromising Google search rankings, which are essential for driving traffic. A seamless transition with no loss of traffic was made possible by the SOFTSWISS Casino Platform Content Management System (CMS), which helped with the transfer of thousands of pages while maintaining existing SEO strategies.

Matsukevich emphasized that the business is committed to delivering excellent customer service, a top-notch gaming environment, and enhancing client performance and stability. The effective transition reveals SOFTSWISS’ dedication to client satisfaction, higher revenue possibilities, and fortifying its position in the iGaming industry.