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Opening of Raffles Hotel in Galaxy Macau Delayed Amid Manpower Scarcity

April 27, 2023 Macau Casino & Hotel

Raffles Hotel in Galaxy Macau won’t open as scheduled before the Labor Day Golden Week because of the worsening local labor shortage.

As previously reported by AGB, Galaxy Entertainment Group (GEG) intends to debut the Raffles, one of its newest trademark hotels, in April. However, GEG has verified that it will not be able to open the hotel before the Labor Day vacation, according to the most recent information provided to Hong Kong media outlet Stheadline.

Since mid-April, the GICC has hosted a number of events in Macau, according to GEG, who also claimed that the Galaxy International Convention Center (GICC) and Galaxy Arena had a soft opening. The project’s launch, which was initially scheduled to occur in the second half of 2021, has had many delays.

About 450 suites make up the Raffles Hotel, which was also scheduled to debut in the second half of 2021. GEG emphasized that the labor shortage affects every industry in Macau and is a widespread issue. Raffles and Andaz are the two hotels in Galaxy Macau Phase 3; according to GEG, the operator needs to first assess Raffles’ performance before deciding when Andaz will open.

Not only is Galaxy having issues with a lack of workers, but Sands China recently reported that over 3,800 of its rooms, or about 31% of its total inventory, were unusable in the first quarter of the year ‘due to manpower restrictions’.

Only 699 non-residents were added to the labor markets between January and February, according to official statistics data. The majority of the labor was absorbed by the construction industry, while only 121 non-local workers were added to the hotel and restaurant sector. Over the course of the pandemic’s three years, Macau lost 40,000 non-resident workers, 10,000 of whom were employed in the hotel sector.

The hospitality sector is struggling with a labor shortage, but Macau’s tourism office anticipates up to 90% occupancy for the Labor Day weekend. Over the duration of March, Macau’s hotels experienced an average occupancy rate of roughly 75%.

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