Global Gaming Expo highlights innovation in industry

Professionals from the gaming industry gathered in-person once again at the Venetian Convention and Expo Center in Las Vegas October 4-7, 2021. The show took place virtually in 2020. Exhibitors and educational sessions highlighted innovation and growth.

Touchless transactions
On the technology front, the gaming industry is moving in similar directions as the LBE (location-based entertainment) markets, with trends accelerated by the COVID pandemic. More systems are becoming touchless, relying on a guest’s own device to complete many transactions. As InPark Senior Correspondent Joe Kleiman points out in his Issue #89 editorial (November, 2021), many casinos on the Las Vegas strip allow guests to book a room, check in to the hotel, unlock their room, pay for food and drink, and schedule entertainment within a single app.

New systems will take that functionality to slot machines next. Once loaded with coins that would pour out into trays, slots largely transitioned to paper vouchers years ago. Now guests will be able to transfer money directly from their phone into the slot machine to play (and ideally transfer back into their phone when they win). Similarly, loyalty player club card info could also be transmitted to the slot machine via a guest’s phone.

Source: https://www.inparkmagazine.com/global-gaming-expo-highlights-innovation-in-industry/